Covid 19

In order to ensure that people continue to stay safe and healthy in and out of our studio, here are the precautions we are taking to prevent the spread of COVID-19.

  1. Please do not come to class if you have any flu-like symptoms or are feeling under the weather.

  2. No unscheduled drop ins. If you would like a tour of our studio, please contact us to schedule an appointment so that we can ensure proper physical distancing requirements are met.

  3. When your appointment is scheduled please don't arrive early, but please do arrive on time to ensure that we have enough time to clean and sanitize the equipment prior to your arrival.

  4. Instructors will be wearing masks during all times, and will wear gloves to clean and sanitize all the equipment (with an alcohol based cleaner) before and after classes. Floors will also be steamed cleaned before and after every client.

  5. For more questions and concerns, please contact us!

We are so thankful for all the support and wonderful feedback we have received over the past month. We look forward to continue offering you exceptional service as we move forward!

At this stage in BC's relaunch plan we are currently offering the following services:

  • Physiotherapy Appointments

  • PSP's

  • Integrations

  • Pilates Privates

  • Group Pilates Equipment Classes

  • Virtual Pilates and Physio Appointments

While we are very excited to offer these services to you again, we are also implementing new safety protocols for the health and wellbeing of all our clients and staff. Here are some expectations you can have when you arrive.

Preparing for Your Appointment:

Please fill out the screening intake form we email you prior to every appointment.
Please bring a mask if that is more comfortable for you and clothing that is easy to move in.
Please come alone if possible to your appointment.

At the time of your appointment:

If you answer yes to any of the screening questions please call the front desk and we will be happy to reschedule you.  Cancellation fees will not be issued in this situation.  
Please enjoy some fresh air before your appointment if you are early and enter the studio at your exact appointment time.
Upon entering and exiting the studio please wash your hands or use hand sanitizer at our stations set up throughout the studio.
Please practice social distancing with other clients.
Our front desk is set up with plexiglass and our team will be happy to take your payment and book you follow up appointments.

What to expect during your appointment:

 Our team will be masked and gloved when appropriate and as outlined by the college of physiotherapists of BC.
We will be treating you and teaching you just like we have always done.
Our treatment rooms are private with doors keeping you separate from other clients and therapists.
Our Pilates studio has been set up to be socially distance friendly.

What is happening behind the scenes:

We have a Health Canada approved non-toxic cleaner Oxy-Q that will be used studio-wide.
Time has been left between every appointment to give everything a thorough cleaning before the next client arrives.
All high touch common areas are being cleaned multiple times a day.
Every linen and cloth is single-use and will be laundered after every use.
Our staff has been trained in our new cleaning policies and proper handwashing techniques.
Stay tuned for more updates on our new guidelines this week! In the meantime, you are able to book online and secure a spot for our opening week. We look forward to seeing you soon.
If you have any questions or concerns please email or call your local studio. We look forward to helping you move your best again and thank you for your continued support!

For more details about our safety plan please refer to the PDF below from WCB
Stay Strong, Stay Healthy!
- NeuMovement Team


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Complete Core Pilates

A boutique studio passionate about wellness.


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101-5309 Main St, (Kettle Valley)
Kelowna, BC


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